Terms & conditions
The products are for trained qualified professional use only.
Delivery Disruption
We are no longer ship to EU.
From SNS IMPORTANT SAFETY TIP
The SNS bases and sealers contain strong adhesives. Use them exactly as you’ve been trained. If a bottle cap gets stuck DO NOT FORCE IT OPEN! Simply soak the whole bottle, with cap, in hot water for three minutes. Then place a pedicure towel over the cap and gently twist it open.
SNS Downloads and MSDS for SNS Products
Accuracy of Information
We try to be as accurate when describing (text and pictures) on the website; however, to the extent permitted by applicable law, we do not permit that the product descriptions or other content on the website are error-free, current or accurate.
General:
By using this website, you understand and acknowledge our Terms and Conditions, which include our Privacy Policy. We reserve the right to terminate customer’s access or use of the website upon breach of any of our Terms and Conditions.
We reserve the right to change our Terms and Conditions at any time, Changes will be put into effect immediately and your continual use of the website means you acknowledge and agree with our new Terms and Conditions.
beit ltd is not involved in the manufacturing of the products or labeling and thus will not advise customers on their use or manufacturer guidelines. We would like to urge customers to use the products in a safe manner and in accordance with the manufacturer’s guidelines.
Product Characteristics & Use. Products are derived through the processing of materials; variations in materials or in processing methods may cause slight variations in composition, color, weight, and/or other properties. beit ltd is not responsible for such variations between products delivered and any sample, prior product delivery, or description furnished to the buyer. Any information, suggestion, or description given for products is deemed reliable. Buyer understands, however, such information is not to be regarded as complete; it is the buyer’s responsibility to determine suitability for buyer’s purposes; and it is buyer’s responsibility to become familiar with and comply with health & safety precautions for the products (including packaging) and beit ltd will not be responsible for the effects of any failure to strictly abide by any health and/or safety precautions.
These Terms and Conditions constitute the full agreement between you and beit ltd and may only be modified in writing. They apply to the exclusion of all other terms or conditions of contract proposed.
As our products are for professional qualified usage and mainly aimed towards the UK market, we will not be able to guarantee that it conforms to other country’s local laws. The use of beit ltd and our Terms and Conditions are subject to the laws of England and the jurisdiction of the English Courts.
Delivery and Returns
Delivery
Most orders placed before 3.00pm (Monday-Friday) are despatched from our warehouse the same day. Next Day delivery cut off time is 1pm, subject to your payment being processed and stock availability.
‘Next Day’ is an Expedited delivery attempt for next day when a particular parcel or consignment is prioritised over others, improving its delivery speed. It is not a guarantee service.
Orders placed after 3.00pm during the week or at weekends are processed and despatched the following working day. No orders are processed, despatched or delivered on Bank Holidays or weekends.
Orders leave our premises on a DPD Local service or may at times be sent via Royalmail/UK Mail/Parcelforce depending on order value.
Please note we cannot send flammable goods for example nail polish to any country outside the EU.
Some of our products are fragile and our expert team of warehouse staffs are trained in the best packing methods to protect your order. All consignments will be delivered to your specified ‘delivery’ address between the hours of 8.00am to 5.30pm Monday to Friday next working day deliveries will be delivered Monday to Friday only.
Any item not received must be reported to us by email 15 days after the order is placed 21 days for international customers. At this point, we will contact the courier to investigate.
To ensure we offer a safe and efficient service you will be required to be able to accept the goods when the courier attempts to deliver, please ensure you provide a delivery address where someone will be able to accept your order. If for any reason delivery is not possible between the above hours, your order will be taken to the local depot of Royal Mail/Parcelforce and a card will be left for you to collect at the local depot.
If you know this second attempt will not be convenient, the card will have details of your local Royal Mail/Parcelforce depot address and offer you the option to collect your order that same day. Depots are open until 7.00pm (depending on location) on any weekday. The goods will be held for a maximum of 5 days awaiting collection.
If you are unable to collect your order that day, we recommend that you call the telephone number of the local depot detailed on the card and you can arrange an alternative second delivery attempt. Failure to notify Royal Mail/Parcelforce within 5 days of the first delivery attempt your order be returned to beit ltd.
Please note that during busy times of the year (e.g. Christmas, Valentine’s Day, Mother’s Day) there may be a slight delay in the despatch of your order, so please check our homepage for details of ‘the last date to for delivery’ dates and allow extra time to receive your goods.
Please note if any courier could not deliver your goods due to not being able to get an answer or a signature at your property then they will return this back to us, should we get a return then a refund will be issued excluding delivery cost.
Free standard delivery will apply on all online orders over £60 telephone or email orders are excluded from this offer.
Saturday & Sunday delivery is only available to mainland UK Only
We regret that we are unable to offer an exchange or refund on personalized, perishable goods or liquid substances for hygiene and safety reasons unless they are faulty within 14 days of delivery. However, Products that have been ordered in error will normally be accepted for return within 14 days from the date of purchase, provided they arrive back to us in a perfect, re-saleable condition. Also, Products that are damaged in transit may be returned provided you notify us of the damage within 48 hours of delivery.
Returns
When you return a Product to us:
(a) because you have ordered it in error, we will process the refund due to you as soon as possible and, in any case, within a reasonable time of the day you have sent us back the Products in perfect condition. In this case, we will refund the price of the Product in full, excluding the cost of sending the item to you. You will be responsible for the cost of returning the item to us. However, the item must be unused.
(b) for any other reason (for instance, because you claim that the Product is defective within 21 days from receiving), we will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 20 days of the day, we confirmed to you via e-mail that you were entitled to a refund for the defective Product. Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you. We will also refund the costs you incur in sending the Products back to us by 1st class post, but if you choose to send them recorded delivery the extra costs of that will be borne by you.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase.